Terms

www. papadellis. com. gr is the online store for the sale of products via the Internet of the company "B. Papadellis & Sons Ltd", located at 65 Ermou Street, Mytilene, Greece (Tax ID: 099831830 / Mytilene Tax Office / Registration number: 078228542000). Before you enter the online store and browse our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store of V. Papadellis & Sons Ltd, located at www. papadellis. com. gr.

Make sure that you agree to the following terms and conditions because your further use and browsing of the above website www. papadellis. com. gr implies your express and unconditional consent and agreement with them.

1. Terms of the contract
Papadellis. com. gr reserves the right to unilaterally modify or renew these terms and conditions of transactions made through its online store, according to its needs and business customs. Papadellis. com. gr undertakes to inform users of any modifications and any changes through the website of this e-shop. It is clarified that the change of terms does not apply to orders you have already placed.

2. Information & Products provided
The company B. Papadellis & Sons Ltd. is committed to the quality, completeness and validity of the information provided on its website, www. papadellis. com. gr, both in terms of the exact data presented and the services provided by its online store, without prejudice to any technical or typographical errors that have escaped attention or have occurred unintentionally or due to any interruptions in the operation of the website due to force majeure.

3. Limitation of liability
The company B. Papadellis & Sons Ltd is not liable to customers / users for any damages that may arise from the execution or not of their order. It also reserves the right to the time of delivery of the goods in cases of force majeure. The online store www. papadellis. com. gr can provide no guarantee for the availability of products, but guarantees the timely notification of end consumers about their unavailability and the refund if payment has been made.

In no case the online store of www. papadellis. com. gr is not liable for any legal or civil and/or criminal claims or for any damage (positive, special or consequential, which is indicative and not restrictive, disjunctive and / or cumulative loss of profits, data, lost profits, monetary compensation, etc. ) from visitors to the website or third parties for reasons related to the operation or not and / or the use of the website and / or the inability to provide services and/or information made available by it and/or any unauthorised interference by third parties with products and/or services and/or information made available through it. www. papadellis. com. gr makes every effort to provide high quality services but nevertheless cannot ensure that there will be no interruptions in the operation of the website or "human" errors when updating / indicating the price and / or characteristics of a product. In any case, if you find that a product is offered at an unusually low or high price compared to its market value, please contact us by e-mail at sales@papadellis. com. gr or by phone at 2251044144 - 2251043720 before proceeding with the order.

4. Intellectual property rights
All the content of the website, including images, graphics, photographs, drawings, texts, information, services and products are the intellectual property of Papadellis & Sons Ltd and are protected by the relevant provisions of Greek law, European law and international conventions. Any copying, analogue/digital recording and mechanical reproduction, distribution, transfer, transmission, uploading, processing, creation of derivative works or misleading the public about the actual provider of the content of the website is prohibited.Any reproduction, republication, re-publication, uploading, communication, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with the prior written permission of B. Papadellis & Sons Ltd. or any other legal owner of the aforementioned copyrights. The names, images, logos and distinctive features representing Papadellis. com. gr, its online store www. papadellis. com. gr and third parties contracted with them, as well as their products or services, are exclusive trademarks and distinctive features of Papadellis. com. gr and www. papadellis. com. gr and the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property.

5. User Liability
The users of the website www. papadellis. com. gr accept that they will not use the Papadellis. com. gr online store for sending, publishing, sending by e-mail or transmitting in any other way any content that is illegal, harmful, threatening, offensive, annoying, slanderous, defamatory, vulgar, obscene, indecent, constitutes a violation of someone else's privacy, shows empathy, or expresses racial, national or other discrimination, may cause harm to minors with in any way, is not entitled to be transmitted in accordance with the law or contractual or management relations (such as inside information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party, contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip the operation of any software or computer hardware, intentionally or unintentionally violates the applicable Greek and EU legislation and its provisions, may harass third parties in any way and any content used to collect or store personal data about other users.

6. Security
The company of Papadellis. com. gr recognizes the importance of the issue of security of your Personal Data and your electronic transactions and takes all necessary measures, using the most modern and advanced methods, in order to ensure your maximum security. All information related to your personal information and transactions is completely secure and confidential.

7. Personal Data Protection
When you visit the pages of www. papadellis. com. gr and in order to order products, but also to ensure that we can contact you to inform you about our new products, you may be asked to provide information about yourself (name, profession, e-mail address, date of birth, etc. ). Any personal data that you provide anywhere on the pages and services of the website www. papadellis. com. gr, are intended solely to ensure the operation of the respective service and may not be used by any third party (except where provided by law to the competent authorities only). The data kept in the file may be communicated to the competent judicial, police and other administrative authorities at their lawful request and in accordance with the legal provisions in force at the time. For any questions or suggestions or statements related to these issues, please contact us at sales@papadellis. com. gr. At any time, the user reserves the right to inform or object to the further processing of his/her data in accordance with the applicable legislation on the protection of personal data.

8. Cancellation of order policy
If the online order has been completed you can call within 24 hours at 2251044144 or 2251043720 or at sales@papadellis. com. gr. and one of our associates will handle the cancellation of your order.

9. Return policy of the products
You have the right to return the products you purchased only in cases where there was a defect in them due to proven fault of Papadellis. com. gr and within 10 days of receipt. Returns are only accepted if the products have not been used and are in the same condition as when you received them.

10. European Alternative Dispute Resolution Body
Recently, Directive 2013/11/EC has been harmonized in Greek legislation (with the Greek Council Directive 70330/2015), which provides for the possibility of electronic resolution of consumer disputes through the Alternative Dispute Resolution procedure throughout the EU. More information here